Role: Learning Experience Designer & Content Creator
Duration: 2016 -Present
Identified a gap in accessible, structured learning resources for Travel & Tourism education—particularly for students preparing for professional certifications such as IATA.
Set out to build a scalable, self-driven digital learning platform to support both classroom and independent learners.
Designed and developed a structured video-based curriculum, covering key concepts in Travel & Tourism and certification preparation
Built an end-to-end content pipeline—including scripting, instructional design, on-camera delivery, and video production
Created modular learning playlists enabling both classroom integration and self-paced learning
Applied instructional design principles to simplify complex concepts into engaging, learner-friendly formats
Delivered personalized 1:1 coaching for certification learners alongside scalable content delivery
Grew platform to 12,000+ subscribers and 866,000+ views with a highly focused content library
Content adopted by academic institutions as supplementary learning material
Achieved high engagement with a lean content model (15 videos)
Enabled consistent learner success in certification exams (100% pass rate in coached learners)
Provided accessible, on-demand learning for geographically dispersed learners
Established early presence in digital learning delivery pre-pandemic, ahead of widespread adoption
Built deep expertise in scaling learning without compromising quality, balancing instructional depth, engagement, and accessibility—a model directly transferable to enterprise digital learning environments.